LeadSquared vs Salesforce
Learn Which CRM is Best Suited for Your Business Goals.
10+ Years of Industry Excellence
Deloitte Fast 50
2020,19,18,17,16,14
Financial Times – FT 1000
2018
No.1 Marketing Automation Software in India
2018
Marketing Automation Company of the Year
2018
ContentMoguls50 Award
2019
ET – India’s Growth Champions
2020
G2 – High Performer Enterprise
2021
G2 – High Performer Asia Pacific
2021
LeadSquared vs Salesforce. An Overview Comparison.
Implementation Time
Implementation can stretch to several months with many tech-dependencies.
Implementation is lightning quick, taking just a couple of hours to set up.
Ease of Management
Salesforce is IT/admin dependent. (Requires a team of developers to maintain)
No code, IT, or admin support required. Easy-to-use across all hierarchies.
User Training & Ease-of-Use
Complex, clustered tool that takes specific training to learn & use.
Intuitive & easy-to-use software. Minimal learning curve with no training required.
Customizability
Customization entails time, development effort & added costs.
Leadsquared is ultra-customizable. No added time or costs.
Costs
Separate modules for every functionality which increases monthly costs.
Lower monthly costs because of an integrated solution.
Integrations
More options than leadsquared, but integration process is difficult & time-consuming.
APIs, connectors & a robust developer platform for super-easy integrations.
Sales Team Management
There is no straightforward way of managing and tracking sales teams.
One of the best CRMs in the world to manage multiple sales teams from a single dashboard.
Quality of Support
Support is slow & unreliable, especially for small businesses.
Speedy 24/7 support with dedicated account manager regardless of business size.
Task & Activity Management
The tools for creating, assigning & automating tasks are outdated.
Create, assign & automate tasks for your sales reps with industry-best automation.
Quote & Contract Management
You need to purchase a separate module for quotes which increases costs.
Generate & share custom quotes with integrated forms at no added costs.
Dashboards
Salesforce dashboards are not as customizable & functional as other CRMs.
Completely customizable, user-friendly dashboards for managers, executives & reps.
Workflow Builder
High In functionality, Low in Usage. Complicated to implement – need the intervention of partners. Once implemented, hard to change on your own.
High in functionality, high in usage, simple to implement. Drag and drop builder, and highly flexible.
Sales Team Regimentation
Advanced, yet highly time intensive and not flexible (partner-dependent).
Advanced Forms and Processes Builder – simplifies complex data input forms, and allows you to draw processes to minimize human errors and increase team efficiency.
Summary
Salesforce is one of the oldest & most widely adopted CRM in the world. However, the platform has become outdated & does not match up to industry benchmarks for many CRM functionalities.
The CRM takes a dedicated IT team & months of effort to get up and running. Due to its rigid product architecture, customization is tough & comes at a cost.
For your teams to use Salesforce effectively, they will need a couple of weeks of training & getting used to the platform.
The platform is good for advanced users & conglomerates with dedicated IT teams at their disposal.
A unified sales execution & marketing automation platform, LeadSquared powers the teams of some of the fastest-growing startups & enterprises in the world.
Instead of juggling multiple verticals like Salesforce, We do one thing, and we do it the best – Increase your sales efficiency.
Moreover, with faster implementation, lower total costs & complete features – LeadSquared gives you more bang for your buck & Higher ROI.
If your business has a large/multiple sales team(s), give LeadSquared a shot.
Why do businesses choose LeadSquared over other CRMs?
LeadSquared helped us streamline our processes and boost team productivity
LeadSquared’s APIs and connectors help us collect detailed patient data and integrate it with our core HIS system. The dashboards and reports enable us to work with this data and derive great insights from it. Both these features help streamline processes, save time, and in turn boost team productivity.
Our patient engagement has doubled from 4% earlier to 8%
We use LeadSquared to manage our lead funnel. The reporting section is our most loved feature as we can dive into data and best-performing sources for patient acquisition. Our patient engagement has doubled from 4% earlier to 8%.
We have been able to achieve an average response time of 2.7 minutes
Speed to lead is a critical component in our industry. Since moving to LeadSquared—and using their underlying dialer—we are now looking at, at worst, about 5 minutes and the average response time is now 2.7 minutes. It’s accelerated our contact rate and increased conversion.
We’re able to increase speed-to-lead by 12x
We’re able to increase speed-to-lead by 12x. LeadSquared helped us automate communications throughout the student lifecycle resulting in continued student engagement.